Our team

Our International service office helps to ensure that distance and language are no obstacles to receiving best treatment and care. Our team provides personal care and attention to each foreign patient, including:

  • Travelling and lodging: We help you prepare for your trip to Germany and discuss your individual needs and questions with you. Of course we offer a shuttle service between the hospital and the airport.
  • Estimated costs of your medical treatment and additional services: We set up a personal offer upon all information provided.
  • Coordinating all tests and consultations
  • Arranging for an interpreter, if needed

We will be glad to answer any questions you may have.

Helios International Office Team

Elena Hoppe

Elena Hoppe

Head of International Office

Languages: German, Russian, English

Elena.Hoppe@helios-international.com

Tina Karrenstein-Zartner

Tina Karrenstein-Zartner

Head of HIO/IPM Krefeld

Languages: German, English

tina.karrenstein-zartner@helios-international.com

+ 49 2151 32 4001

Marina Zaytseva

Marina Zaytseva

Case Manager

Languages: German, Russian, English

+49 2151 32-4003

Mohamad Shoucair

Mohamad Shoucair

Case Manager

Languages: German, Arabic, English

+ 49 172 6236168

Oleksandra Parakhnevych

Oleksandra Parakhnevych

Case Manager

Languages: English, Russian, Ukranian, German

+49 152 547 77130

Sarah Saadeddine

Sarah Saadeddine

Case Manager

Languages: German, English, Arabic

Houria Marx

Houria Marx

Case Manager

Languages: German, English, Arabic, French

Katerina Schmidke

Katerina Schmidke

Case Manager

Languages: German, Russian, English

+49 151 172 58 199