Our team
Our International service office helps to ensure that distance and language are no obstacles to receiving best treatment and care. Our team provides personal care and attention to each foreign patient, including:
- Travelling and lodging: We help you prepare for your trip to Germany and discuss your individual needs and questions with you. Of course we offer a shuttle service between the hospital and the airport.
- Estimated costs of your medical treatment and additional services: We set up a personal offer upon all information provided.
- Coordinating all tests and consultations
- Arranging for an interpreter, if needed
We will be glad to answer any questions you may have.
Helios International Office Team

Elena Hoppe
Head of International Office
Languages: German, Russian, English

Tina Karrenstein-Zartner
Head of HIO/IPM Krefeld
Languages: German, English
tina.karrenstein-zartner@helios-international.com
+ 49 2151 32 4001

Marina Zaytseva
Case Manager
Languages: German, Russian, English
+49 2151 32-4003

Mohamad Shoucair
Case Manager
Languages: German, Arabic, English
+ 49 172 6236168

Oleksandra Parakhnevych
Case Manager
Languages: English, Russian, Ukranian, German
+49 152 547 77130

Sarah Saadeddine
Case Manager
Languages: German, English, Arabic

Houria Marx
Case Manager
Languages: German, English, Arabic, French

Katerina Schmidke
Case Manager
Languages: German, Russian, English
+49 151 172 58 199